Only your contact information and version of NAV are required. Please fill out as much of this questionnaire as possible so we provide you with a Premium Support option that best fit your needs.

Get started with Navisiontech Premium Tech Support today.

    Current Dynamics product:*

    Additional info that can speed up the process (not required)

    Please select any NAV add-ons that you know your system uses: (check all that apply)

    Lanham EDILanham eSHIPChargeLogicLS RetailJet ReportsPower BITasklet Factory Mobile WMSAvalaraPepperi

    General:

    Is NAV/BC used for back end management? YesNo

    Industry and Location

    Items and Warehouse

    Are your goods taxable? YesNo

    Do you use a sales tax management software in your current POS? YesNo

    Is your product serialized or lot # specific? SerializedLot Number

    Do you sell perishable goods? YesNo

    Do you deal in hazardous material? YesNo

    Do you sell assembly items? YesNo

    Do you create orders and ship from a warehouse? YesNo

    Do your items have variants and hierarchies? YesNo

    Are your items labeled? YesNo
    Do you use discounts and offers? YesNo

    Inventory

    Do you take physical inventory at the stores? YesNo

    Staff

    Does your staff rotate into and out of different locations? YesNo
    Does your staff use a time clock? YesNo
    Do stores create scheduling for staff per store? YesNo

    Reporting

    Does this meet all of your reporting needs? YesNo

    Ecommerce

    Do you have an eCommerce presence? YesNo

    Is it integrated into NAV? YesNo

    Environment

    Do you have an IT department or use a 3rd party? YesNo

    Are your servers in the cloud or physically in a data center? CloudOn-PremNot Sure

    Are your servers self-managed at your location? YesNo

    Network

    Do you maintain your own network or do you outsource? MaintainedOutsourced

    EFT

    Interested in learning more about: (check all that apply)

    Upgrading to a newer version of NAVOffice 365Dynamics 365Reporting toolsSales tax management toolsWarehouse management toolsMobile solutionsCredit Card payment solutionsEcommerce integrationMore user licensesNetwork security solutionsHardware discounts

    Secure Your Business with Dynamics NAV Premium Support

    Microsoft Dynamics NAV is the backbone of your daily operations, handling everything from complex financials to supply chain management. When system interruptions occur, they can halt your business and directly impact your bottom line. That is why Navisiontech offers Dynamics NAV premium support—a specialized service level designed to keep your ERP running at peak performance while minimizing costly downtime.

    Why Upgrade Your Support Plan?

    Basic troubleshooting is often not enough for complex enterprise environments. With our premium plan, you move from reactive fixes to proactive system management. Our certified experts actively monitor your ERP environment, identifying and resolving potential bottlenecks, database slowdowns, and integration errors before they disrupt your workflows.

    What Our Premium Support Includes

    Partnering with Navisiontech for your advanced support needs unlocks several exclusive benefits:

    • Priority Response Times (SLA): Skip the standard support queue. Premium clients receive accelerated Service Level Agreements, ensuring your critical technical issues are addressed immediately.

    • Dedicated Expert Access: Work with a team of seasoned professionals who deeply understand your unique system architecture, custom modifications, and overall business goals.

    • Routine Health Checks: We conduct regular system audits, performance tuning, and database optimization to keep your Dynamics NAV environment fast, reliable, and secure.

    • Strategic Upgrade Guidance: As Microsoft continues to focus on Dynamics 365 Business Central, our premium team provides strategic roadmaps to ensure your current NAV system remains compliant until you are ready for a full cloud migration.

    Who Can Benefit?

    Whether you are operating on a heavily customized older version of NAV or utilizing complex third-party add-ons, having guaranteed technical backing is essential. Maximize the lifespan and efficiency of your existing ERP. Upgrade to our Dynamics NAV premium support today and gain the peace of mind that comes with knowing your critical business infrastructure is in expert hands.