GENERAL TERMS OF SERVICES FOR NAVISIONTECH SERVICES AND LICENSE AGREEMENT
THE FOLLOWING TERMS AND CONDITIONS (“TERMS OF SERVICE”) WILL BE LEGALLY BINDING ON CUSTOMER UPON EXECUTION OF THE SERVICES AND LICENSING AGREEMENT. CUSTOMER SHOULD CAREFULLY READ THE FOLLOWING TERMS OF SERVICE AND THE SERVICES AND LICENSING AGREEMENT BEFORE EXECUTING THE SERVICES AND LICENSING AGREEMENT. THESE TERMS APPLY TO GENERAL SERVICES OFFERED BY NAVISIONTECH. OTHER SERVICES MAY HAVE DIFFERENT TERMS AND CONDITIONS.
Certain Sections may have been renamed and/or renumbered in this document for convenience only and such renaming and/or renumbering shall not affect the validity, construction or interpretation of the Terms of Service or the Services and Licensing Agreement.
“Affiliates” means any entity which directly or indirectly, through one or more intermediaries, controls, or is controlled by, or is under common control with a party to the Services and Licensing Agreement, by way of majority voting stock ownership or the ability to otherwise direct or cause the direction of the management and policies of such party, for so long as such control exists.
“Confidential Information” means, except as set forth in the following paragraph: (a) Customer Data; (b) the terms of the Services and Licensing Agreement and (c) any commercial, financial, marketing, business, technical or other data, security measures and procedures, know-how or other information disclosed by or on behalf of the disclosing party to the receiving party for purposes arising out of or in connection with the Services and Licensing Agreement, that: (i) in the case of information in tangible form, is marked “confidential” or “proprietary;” (ii) in the case of information disclosed orally, visually or any other intangible form, is designated confidential or proprietary at the time of disclosure, and if disclosed orally, is summarized in reasonable detail in a writing delivered to the receiving party within ten (10) days following disclosure; (iii) under the circumstances, a person exercising reasonable business judgment would understand to be confidential or proprietary; and (iv) will include any reproduction of such information in any form or medium, or any part of such information.
Notwithstanding the foregoing, the following shall not be Confidential Information: (1) information that was in the public domain at the time of its disclosure, or which becomes public domain property through no fault of the receiving party;
(2) information that was rightfully in the receiving party’s possession without restriction prior to disclosure; (3) information that was rightfully disclosed to the receiving party by a third party without restriction (4) information that was independently developed by employees and/or contractors of the receiving party who did not have access to and without use of or reference to the disclosing party’s Confidential Information; and (5) aggregate data collected or generated by Navisiontech or on behalf of Navisiontech regarding Navisiontech’s products and services (for purposes of providing or improving Navisiontech products and services, benchmarking system performance, preparing statistics and system metrics, marketing and other purposes) that does not contain any personal information and other Customer-specific information.
“Customer Data” means all electronic data or information submitted to and stored in the Service by Users.
“Electronic Communications” means any transfer of signs, signals, text, images, sounds, data or intelligence of any nature transmitted in whole or part electronically received and/or transmitted through the Service.
“ERP” means enterprise resource planning.
“ERP solution” means the components of the software that control your users and financial reporting units.
“Service” means, collectively, the online business application suite (and any optionally procured modules) (the “Navisiontech Service”) and/or application suite (and any optionally procured modules) that is procured by Customer from Navisiontech in the Services and Licensing Agreement from time to time, including associated offline components, but excluding Third-Party Applications and Support Services.
“Services” means the general consulting, implementation and/or training services to be provided to Customer pursuant to the Services and Licensing Agreement.
“Support Services” means the supplemental, fee-based technical support services to be provided to Customer.
“Third-Party Applications” means applications, integrations, services, or implementation, customization and other consulting services related thereto, provided by a party other than Navisiontech, as further described in Section 2.4 (“Third-Party Applications”) that interoperate with the Service.
“Users” means individuals who are authorized by Customer or its Affiliate to use the Service pursuant to this Agreement or as otherwise defined, restricted or limited in the Services and Licensing Agreement or amendment to the Agreement, for whom subscriptions to a Service have been procured. Users include but are not limited to Customer’s and Customer’s Affiliates’ employees, consultants, contractors and agents.
“User Guides” mean the online English language user guides for the Service, as updated from time to time. Customer acknowledges that it has had the opportunity to review the User Guides.
2.Terms of Service.
Customer acknowledges and agrees to the following terms of service, which together with the terms of the Services and Licensing Agreement entered into between Customer and Navisiontech, shall govern Customer’s access and use of the Service (collectively, the “Agreement”). Capitalized terms not otherwise defined in these Terms of Service shall have the meaning given to them in the Services and Licensing Agreement.
2.1.Accuracy of Customer’s Contact Information. Customer shall provide accurate, current and complete information on Customer’s legal business name, address, email address, and phone number, and maintain and promptly update this information if it should change.
2.2.Users: Passwords, Access, And Notification. Customer shall authorize access to and assign unique passwords and user names to the number of Users procured by Customer on the Services and Licensing Agreement. User logins are for designated Users and cannot be shared or used by more than one User, but any User login may be permanently reassigned to another User as needed. Customer will be responsible for the confidentiality and use of User’s passwords and user names. Customer will also be responsible for all Electronic Communications, including those containing business information, account registration, account holder information, financial information, Customer Data, and all other data of any kind contained within emails or otherwise entered electronically through the Service or under Customer’s account. Navisiontech will act as though any Electronic Communications it receives under Customer’s passwords, user name, and/or account number will have been sent by Customer. Customer shall use commercially reasonable efforts to prevent unauthorized access to or use of the Service and shall promptly notify Navisiontech of any unauthorized access or use of the Service and any loss or theft or unauthorized use of any User’s password or name and/or Service account numbers.
2.3. General Restrictions.
(a) General. Customer is responsible for all activities conducted under User logins and for Users’ compliance with this Agreement. Customer must not use, and must ensure that Affiliates do not use, the Service to provide a service bureau or outsourced service, and may not rent, resell, sublicense, or permit the concurrent use of a single User login, or time- sharing of the Service. Customer shall not and shall not permit any Affiliate, User or other third party to: (a) copy, translate, create a derivative work of, reverse engineer, reverse assemble, disassemble, or decompile the Service or any part thereof or otherwise attempt to discover any source code or modify the Service in any manner or form unless expressly allowed by Navisiontech in writing; (b) access or use the Service to circumvent or exceed Service account limitations or requirements; (c) use the Service for the purpose of building a similar or competitive product or service,
(d) obtain unauthorized access to the Service (including without limitation permitting access to or use of the Service via another system or tool, the primary effect of which is to enable input of requests or transactions by other than authorized Users); (e) use the Service in a manner that is in violation of any third party rights of privacy or intellectual property rights; (f) issue or participate in any press release or other public statement related to this Agreement or the Service without prior written consent of Navisiontech; (g) publish, post, upload or otherwise transmit Customer Data that contains any viruses, Trojan horses, worms, time bombs, corrupted files or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any systems, data, personal information or property of another; or (h) use or permit the use of any tools in order to probe, scan or attempt to penetrate or benchmark the Service. Customer shall comply with all applicable local, state, federal, and foreign laws, treaties, regulations, and conventions in connection with this Agreement, including without limitation those related to privacy, electronic communications and anti-spam legislation. Customer is responsible for ensuring that its use of the Service to store or process credit card data complies with applicable Payment Card Industry Data Security Standards (“PCI DSS”) requirements and shall not store credit card and social security data in the Service except in designated encrypted fields for such data. Customer shall comply with the export laws and regulations of the United
States with all applicable laws regarding the transmission of technical data exported from the United States and the country in which its Users are located. Customer will not send any Electronic Communication from the Service that is unlawful, harassing, libelous, defamatory or threatening. Customer may not, and may not cause or permit others to: (a) use the Service to harass any person; cause damage or injury to any person or property; publish any material that is false, defamatory, harassing or obscene; violate privacy rights; promote bigotry, racism, hatred or harm; send unsolicited bulk e-mail, junk mail, spam or chain letters; infringe property rights; or otherwise violate applicable laws, ordinances or regulations; (b) perform or disclose any benchmarking, availability or performance testing of the Service; or (c) perform or disclose network discovery, port and service identification, vulnerability scanning, password cracking, remote access or penetration testing of the Service (the “Acceptable Use Policy”). In addition to other rights that Navisiontech has in the Services and Licensing Agreement, Navisiontech has the right to take remedial action if the Acceptable Use Policy is violated, and such remedial action may include removing or disabling access to material that violates the policy.
Except as permitted by this Agreement, no part of the Service may be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means. Customer agrees not to access the Service by any means other than through the interfaces that are provided by Navisiontech. Customer shall not do any “mirroring” or “framing” of any part of the Service or create Internet links to the Service which include log-in information, usernames, passwords, and/or secure cookies. Customer will not in any way express or imply that any opinions contained in Customer’s Electronic Communications are endorsed by Navisiontech. Customer shall ensure that all access and use of the Service by Users is in accordance with the terms and conditions of this Agreement. Any action or breach by any of such User shall be deemed an action or breach by Customer.
(b) HIPAA. HIPAA. Customer agrees that: (i) Navisiontech is not acting on Customer’s behalf as a Business Associate or subcontractor; (ii) the Service may not be used to store, maintain, process or transmit protected health information (“PHI”) and (iii) the Service will not be used in any manner that would require Navisiontech or the Service to be compliant with the Health Insurance Portability and Accountability Act of 1996, as amended and supplemented (“HIPAA”). In the preceding sentence, the terms “Business Associate,” “subcontractor,” “protected health information” or “PHI” shall have the meanings described in HIPAA.
Navisiontech or third-party providers may offer Third-Party Applications. Except as expressly set forth in the Services and Licensing Agreement, Navisiontech does not warrant any such Third-Party Applications, regardless of whether or not such Third-Party Applications are provided by a third-party that is designated by Navisiontech as “certified,” “approved” or “recommended.” Any procurement by Customer of such Third-Party Applications or services is solely between Customer and the applicable third-party provider. Customer may not use Third-Party Applications to enter and/or submit transactions to be processed and/or stored in the Service, unless Customer has procured the applicable subscription to the Service for such use and access.
2.5. Transmission of Data. Customer understands that the technical processing and transmission of Customer’s Electronic Communications is fundamentally necessary to use of the Service. Customer is responsible for securing DSL, cable or another high-speed Internet connection and up-to-date “browser” software in order to utilize the
Service. Customer expressly consents to Navisiontech’s interception and storage of Electronic Communications and/or Customer Data as needed to provide the services hereunder, and Customer acknowledges and understands that Customer’s Electronic Communications will involve transmission over the Internet, and over various networks, which may not be owned and/or operated by Navisiontech. Customer further acknowledges and understands that Electronic Communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, telephone or other electronic means. Without limiting Navisiontech’s applicable obligations under Sections 2.8 (Security) or 2.9 (Confidentiality), Navisiontech is not responsible for any Electronic Communications and/or Customer Data which are delayed, lost, altered, intercepted or stored during the transmission of any data whatsoever across networks not owned and/or operated by Navisiontech, including, but not limited to, the Internet and Customer’s local network.
2.6.Service Level. During the Term, the Service will meet the service level specified in the Services Agreement which is hereby incorporated by reference. If the Service fails to achieve the service level, then Customer will be entitled, as its sole and exclusive remedy, to a credit for the Service in accordance with the terms set forth in the Service Level Commitment. The Service’s system logs and other records shall be used for calculating any service level events.
2.7.Support Services. As part of the Service, Navisiontech will provide Customer with Help Documentation and other online resources to assist Customer in its use of the Service. Navisiontech may also offer optional “for fee” Support Service.
2.8.Security. Navisiontech shall maintain commercially reasonable administrative, physical and technical safeguards designed for the protection, confidentiality and integrity of Customer Data. During the Term, Navisiontech shall maintain PCI DSS compliance for the portions of the Service that store and process credit card data. Any changes made to the Service by the Customer or at the Customer’s direction may affect the Customer’s compliance with PCI DSS requirements and Customer shall be solely responsible for ensuring that any such changes are compliant with PCI DSS requirements.
2.9.Confidentiality. Each party agrees to use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (at all times exercising at least a commercially reasonable degree of care in the protection of such confidential information) not to use or disclose Confidential Information except to the extent necessary to perform its obligations or exercise rights under this Agreement or as directed by Customer. Either party may disclose Confidential Information on a need to know basis to its Affiliates, contractors and service providers who have executed binding written agreements requiring confidentiality and non-use obligations at least as restrictive as those in this Section. Additionally, Customer must input credit card information and social security numbers only in the fields designated for such data in the Service. Either party may disclose Confidential Information to the extent that such disclosure is required by law or order of a court or other governmental authority or regulation.
2.10.Ownership of Customer Data. As between Navisiontech and Customer, all title and intellectual property rights in and to the Customer Data is owned exclusively by Customer. Customer acknowledges and agrees that in connection with the provision of the Service, Navisiontech may store and maintain Customer Data for a period of time consistent with the Navisiontech’s standard business processes. Following expiration or termination of the Services and Licensing Agreement or a Customer account Navisiontech may deactivate the applicable Customer account(s) and delete any data therein.
2.11.Navisiontech Intellectual Property Rights. All rights, title and interest in and to the Service (including without limitation all intellectual property rights therein and all modifications, extensions, customizations, scripts or other derivative works of the Service provided or developed by Navisiontech) are owned exclusively by Navisiontech or its licensors. Except as provided in this Agreement, the rights granted to Customer do not convey any rights in the Service, express or implied, or ownership in the Service or any intellectual property rights thereto. Customer grants Navisiontech a royalty free, worldwide, perpetual, irrevocable, transferable right to use, modify, distribute and incorporate into the Service (without attribution of any kind) any suggestions, enhancement request, recommendations, proposals, correction or other feedback or information provided by Customer or any Users related to the operation or functionality of the Service. Any rights in the Service or intellectual property not expressly granted herein by Navisiontech are reserved by Navisiontech. Navisiontech service marks, logos and product and service names are marks of Navisiontech (the “Navisiontech Marks”). Customer agrees not to display or use the Navisiontech Marks in any manner without Navisiontech’s express prior written permission. The trademarks, logos and service marks of Third-Party Application providers (“Marks”) are the property of such third parties. Customer is not permitted to use these Marks without the prior written consent of such third-party which may own the Mark.
3.WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES.
3.1 Each party represents that (a) it has validly entered into this Agreement and that it has the power and authority to do so ; (b) it is organized under the laws of its jurisdiction in a corporate or equivalent form; (c) to the best of its knowledge there are no claims, actions or proceedings against it (including without limitation bankruptcy, dissolution, liquidation, or any assignments for the benefit of creditors) that would impair its ability to honor all legal obligations hereunder; (d) the person executing this Agreement on its behalf has been authorized to do so; and (e) the Agreement constitutes its valid, legal and binding obligation enforceable in accordance with its terms.
3.2.Navisiontech warrants that during the term, Navisiontech will perform the Service using commercially reasonable care and skill in all material respects. If the Service provided to Customer was not performed as warranted, Customer must promptly provide Navisiontech with a written notice that describes the deficiency in the Service (including, as applicable, the service request number notifying Navisiontech of the deficiency in the Service).
3.3.NAVISIONTECH DOES NOT WARRANT THAT THE SERVICE WILL BE PERFORMED ERROR-FREE OR UNINTERRUPTED, THAT NAVISIONTECH WILL CORRECT ALL SERVICE ERRORS, OR THAT THE SERVICE WILL MEET CUSTOMER’S REQUIREMENTS OR EXPECTATIONS. NAVISIONTECH IS NOT RESPONSIBLE FOR ANY ISSUES RELATED TO THE PERFORMANCE, OPERATION OR SECURITY OF THE SERVICE THAT ARISE FROM CUSTOMER DATA OR THIRD-PARTY APPLICATIONS OR SERVICES PROVIDED BY THIRD PARTIES.
3.4. FOR ANY BREACH OF THE WARRANTY, CUSTOMER’S EXCLUSIVE REMEDY AND NAVISIONTECH’S ENTIRE LIABILITY SHALL BE THE CORRECTION OF THE DEFICIENT SERVICE THAT CAUSED THE BREACH OF WARRANTY, OR, IF NAVISIONTECH CANNOT SUBSTANTIALLY CORRECT THE DEFICIENCY IN A COMMERCIALLY REASONABLE MANNER, CUSTOMER MAY END THE DEFICIENT SERVICE AND NAVISIONTECH WILL REFUND TO CUSTOMER THE FEES FOR THE TERMINATED SERVICE THAT CUSTOMER PRE-PAID TO NAVISIONTECH FOR THE PERIOD FOLLOWING THE EFFECTIVE DATE OF TERMINATION.
3.5.TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING FOR SOFTWARE, HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER HEREBY RELEASES NAVISIONTECH FROM ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OTHER THAN SET FORTH IN THESE TERMS OF SERVICE, AND HEREBY WAIVES ALL OTHER RIGHTS, CLAIMS AND REMEDIES AGAINST NAVISIONTECH WHETHER EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE.
4.Limitations of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES HAVE ANY LIABILITY TO THE OTHER PARTY OR ITS AFFILIATES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT FOR ANY LOST PROFITS OR REVENUE OR FOR INCIDENTAL, CONSEQUENTIAL, PUNITIVE, COVER, SPECIAL, RELIANCE OR EXEMPLARY DAMAGES, OR INDIRECT DAMAGES OF ANY TYPE OR KIND HOWEVER CAUSED, WHETHER FROM BREACH OR REPUDIATION OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE (AND WHETHER OR NOT THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).
5.1.Infringement. Subject to the terms and conditions set forth in this Section (“Indemnification”), Navisiontech shall, at its own expense, defend Customer from and against any and all allegations, threats, claims, suits, and proceedings brought by third parties (collectively “Claims”) alleging that the Service, as used in accordance with this Agreement, infringes such third party’s copyrights or trademarks, or misappropriates such third party’s trade secrets and shall indemnify Customer from and against liability, damages, and costs finally awarded or entered into in settlement (including, without limitation, reasonable attorneys’ fees) (collectively, “Losses”) to the extent based upon such a Claim.
Navisiontech will have no liability for Claims or Losses to the extent arising from (a) use of the Service in violation of this Agreement or applicable law, (b) use of the Service after Navisiontech notifies Customer to discontinue use because of an infringement claim, (c) modifications to the Service not made by Navisiontech or made by Navisiontech based on Customer specifications or requirements, (d) use of the Service in combination with any non-Navisiontech software, application or service, or (e) services offered by Customer or revenue earned by Customer for such services.
If a Claim of infringement as set forth above is brought or threatened, Navisiontech shall, at its sole option and expense, use commercially reasonable efforts either (a) to procure a license that will protect Customer against such Claim without cost to Customer; (b) to modify or replace all or portions of the Service as needed to avoid infringement, such update or replacement having substantially similar or better capabilities; or (c) if (a) and (b) are not commercially feasible, terminate the Agreement and refund to the Customer a pro-rata refund of the subscription fees paid for under the Agreement for the terminated portion of the Term. The rights and remedies granted Customer under this Section 6.1 state Navisiontech’s entire liability, and Customer’s exclusive remedy, with respect to any claim of infringement of the intellectual property rights of a third party.
5.2.Customer’s Indemnity. Subject to the terms and conditions set forth in this Section 5, Customer shall, at its own expense, defend Navisiontech from and against any and all Claims (i) alleging that the Customer Data or any trademarks or service marks, or any use thereof, infringes the copyright or trademark or misappropriates the trade secrets of a third party, or violates applicable law ;and shall indemnify Navisiontech from and against liability for any Losses to the extent based upon such Claims.
5.3.Indemnification Procedures and Survival. In the event of a potential indemnity obligation under this Section 5, the indemnified party shall: (i) promptly notify the indemnifying party in writing of such Claim; (ii) allow the indemnifying party to have sole control of its defense and settlement; and (iii) upon request of the indemnifying party, cooperate in all reasonable respects, at the indemnifying party’s cost and expense, with the indemnifying party in the investigation, trial, and defense of such Claim and any appeal arising therefrom. The indemnification obligations under this Section 5 are expressly conditioned upon the indemnified party’s compliance with this Section 5.3 except that failure to notify the indemnifying party of such Claim shall not relieve that party of its obligations under this Section 5 but such obligations shall be reduced to the extent of any damages attributable to such failure. The indemnification obligations contained in this Section 5 shall survive termination of the Services and Licensing Agreement for one year.
6.1. Suspension for Delinquent Account. Navisiontech reserves the right to suspend Customer’s and any Customer Affiliates’ access to and/or use of the Service and/or Support Services if any payment is due but unpaid but only after Navisiontech has provided Customer two (2) delinquency notices, and at least thirty (30) days have passed since the transmission of the first notice. Customer agrees that Navisiontech shall not be liable to Customer or to any Customer Affiliate or other third party for any suspension pursuant to this Section.
6.2.Suspension for Ongoing Harm. Navisiontech may with reasonably contemporaneous telephonic notice to Customer suspend access to the Service if Navisiontech reasonably concludes that Customer’s Service is being used to engage in denial of service attacks, spamming, or illegal activity, and/or use of Customer’s Service is causing immediate, material and ongoing harm to Navisiontech or others. In the event Navisiontech suspends access to the Service, Navisiontech will use commercially reasonable efforts to limit the suspension to the offending portion of the Service and work with Customer to resolve the issues causing the suspension of Service. Customer agrees that Navisiontech shall not be liable to Customer nor to any third party for any suspension of the Service under such circumstances as described in this Section. Any suspension under this section shall not excuse Customer from Customer’s obligation to make payments under the Services and Licensing Agreement.
6.3.Termination for Cause, Expiration. Either party may immediately terminate the Services and Licensing Agreement in the event the other party commits a material breach of any provision of the Agreement which is not cured within thirty (30) days of written notice from the non-breaching party. Such notice by the complaining party shall expressly state all of the reasons for the claimed breach in sufficient detail so as to provide the alleged breaching party a meaningful opportunity to cure such alleged breach and shall be as set forth in Section 6.4. Upon termination or expiration of the Services and Licensing Agreement, Customer shall have no rights to continue use of the Service. If the Services and Licensing Agreement is terminated by Customer for any reason other than a termination expressly permitted by the Agreement, then Navisiontech shall be entitled to all of the fees due under the Agreement for the entire Term, plus interest at the prevailing legal rate, attorneys’ fees and costs of collection. If the Services and Licensing Agreement is terminated as a result of Navisiontech’s breach of the Agreement, then Customer shall be entitled to a refund of the pro rata portion of any fees paid by Customer to Navisiontech under the Services and Licensing Agreement for the terminated portion of the Term.
6.4. Notice. Any legal notice required under this Agreement shall be provided to the other party in writing. If Customer has a legal dispute with Navisiontech or if Customer wishes to provide a notice under the Indemnification Section, or if Customer becomes subject to insolvency or other similar legal proceedings, Customer will promptly send written notice to: Navisiontech, 7244 Kyle Court, Suite 5, Sarasota, FL 34240.
7.MODIFICATIONS; DISCONTINUATION OF SERVICE.
To the Service. Navisiontech may make modifications to the Service or particular components of the Service from time to time and will use commercially reasonable efforts to notify Customer of any material modifications. Navisiontech reserves the right to discontinue offering the Service at the conclusion of Customer’s then current subscription term for such Service. Navisiontech shall not be liable to Customer nor to any third party for any modification of the Service as described in this Section.
All claims and disputes arising under or relating to this Agreement are to be settled by arbitration in the state of Florida.
During the term of the Services and Licensing Agreement and for a period of one (1) year thereafter, neither Customer or Navisiontech shall knowingly, directly or indirectly, solicit for employment or for engagement as an independent contractor, or encourage leaving their employment or engagement, any employee or independent contractor of the other Party. For the avoidance of doubt, general advertisements for employment and responses thereto, shall not be deemed a violation of this Section 9. Customer and Navisiontech agree that any breach of this Section 9 would damage the other party in an amount difficult to ascertain with certainty, and that in the event that either Party breaches this provision resulting in the other Party losing the services of an employee or independent contractor for any period of time, the breaching party shall pay to the other party an amount equal to the annual rate of compensation (paid by the non-breaching Party for the immediately prior calendar year) of the applicable employee or independent contractor.
- Force Majeure.
Neither party shall be liable for events that constitute force majeure, including, but not limited to war, riots, insurrection, general strike, fire, natural disasters, exchange controls, embargoes, failure of telecommunications, power failure, delivery problems from suppliers, serious computer virus and force majeure affecting suppliers provided that the party suffering the force majeure event: (i) is not responsible for the event and/or has no control over the event; (ii) gives prompt notice to the other party of the event; (iii) and uses commercially reasonable and continuous efforts to overcome the event. A force majeure event may require a renegotiation of the project calendar. If a force majeure event continues for more than thirty (30) days, either party shall he entitled to terminate the Agreement.
- Statute of Limitation.
No action, regardless of form, relating to or arising out of the License and Services Agreement may be brought by either party more than one (1) year after the date that the party becomes aware of the circumstances giving rise to the claim, except that an action by Navisiontech for non-payment may be brought at any time consistent with applicable