Only your contact information and version of NAV are required. It is important that you fill out as much of the questionnaire as possible so we can spend more time assisting you with your support issue than collecting basic information about your system.

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    Current Dynamics product:*

    Additional info that can speed up the process (not required)

    Please select any NAV add-ons that you know your system uses: (check all that apply)

    Lanham EDILanham eSHIPChargeLogicLS RetailJet ReportsPower BITasklet Factory Mobile WMSAvalaraPepperi

    General:

    Is NAV/BC used for back end management? YesNo

    Industry and Location

    Items and Warehouse

    Are your goods taxable? YesNo

    Do you use a sales tax management software in your current POS? YesNo

    Is your product serialized or lot # specific? SerializedLot Number

    Do you sell perishable goods? YesNo

    Do you deal in hazardous material? YesNo

    Do you sell assembly items? YesNo

    Do you create orders and ship from a warehouse? YesNo

    Do your items have variants and hierarchies? YesNo

    Are your items labeled? YesNo
    Do you use discounts and offers? YesNo

    Inventory

    Do you take physical inventory at the stores? YesNo

    Staff

    Does your staff rotate into and out of different locations? YesNo
    Does your staff use a time clock? YesNo
    Do stores create scheduling for staff per store? YesNo

    Reporting

    Does this meet all of your reporting needs? YesNo

    Ecommerce

    Do you have an eCommerce presence? YesNo

    Is it integrated into NAV? YesNo

    Environment

    Do you have an IT department or use a 3rd party? YesNo

    Are your servers in the cloud or physically in a data center? CloudOn-PremNot Sure

    Are your servers self-managed at your location? YesNo

    Network

    Do you maintain your own network or do you outsource? MaintainedOutsourced

    EFT

    Interested in learning more about: (check all that apply)

    Upgrading to a newer version of NAVOffice 365Dynamics 365Reporting toolsSales tax management toolsWarehouse management toolsMobile solutionsCredit Card payment solutionsEcommerce integrationMore user licensesNetwork security solutionsHardware discounts