Business Central Support: How to Keep Growing After You Go Live

When you first switch to Microsoft Dynamics 365 Business Central, there’s a sense of excitement. Reports look cleaner. Processes feel smoother. You might even wonder how you managed without it.

But after a few months, questions come up.

  • How do I make this report show what I really need?

  • How to charge credit card from Business Central?

  • Is there a faster way to handle approvals or automate tasks?

That’s where ongoing Business Central support becomes critical. Going live is just the start of the journey. Now, let’s talk about how to get the most out of your system—and how Navisiontech can help.

Why Business Central Support Is Essential for Growing Businesses

Even though Business Central is built to be user-friendly, it’s still a powerful ERP system. And like any powerful tool, it needs to be sharpened over time.

Here’s what we see happen often:

You Outgrow Your Initial Setup

When you first implemented Business Central, you may have skipped some features to speed up your go live. But now, your team wants more automation, deeper reporting, or mobile capabilities. Good support helps unlock what you didn’t set up on day one.

Your Business Needs Keep Changing

Growth, new regulations, or even just adding more people can change how you use your ERP. With the right support partner, you can adapt Business Central to fit your new processes instead of bending your team to fit the software.

You Run into Technical Hiccups

Let’s face it. No system runs perfectly 100% of the time. Whether it’s a weird error message, missing data, or something that just won’t post—having a responsive support team makes all the difference.

What Great Business Central Support Should Include

Not all support teams are created equal. Here’s what you should look for:

Fast, Friendly Help When You Need It

Waiting days for an answer kills productivity. Your support team should respond quickly and explain solutions in simple terms—not jargon.

 Proactive System Checks

The best support doesn’t just fix issues—it prevents them. A good partner will monitor your setup, review usage patterns, and suggest tweaks to keep things running smoothly.

Custom Enhancements That Fit Your Business

No two businesses are the same. That’s why your support team should offer development services—from custom reports to Power BI dashboards to integrations with other software.

How Navisiontech Helps You Get the Most from Business Central

At Navisiontech, we don’t just fix bugs. We work as an extension of your team—whether you need troubleshooting, upgrades, training, or full system redesign.

Here’s how we’ve helped others:

  • 📦 A wholesale distributor added barcode scanning and reduced warehouse errors by 40%

  • 📊 A retail company got a custom sales dashboard that improved decision-making across regions

  • ⏱️ A finance team saved 10+ hours a month by automating recurring journal entries

And we’re just getting started.

Support That Grows with You

As your business changes, we’re here to guide you—offering training, consulting, and new features at every stage of your growth.

U.S.-Based Experts Who Understand Your Industry

Ready for Better Business Central Support? Let’s Talk

You invested in Business Central to make your business stronger. Don’t let a lack of support hold you back.

Navisiontech is your partner for everything from quick fixes to major system upgrades. Whether you’re stuck, growing fast, or just want a second opinion—reach out to our team today.

We’ll help you make Business Central do what it’s supposed to do: make your life easier.