SBK International

SBK International is a privately owned international wholesale and distribution company based in Kennesaw, Georgia. Since 2010, company’s focal points have been optimizing our product line to provide only premier smoke and vape products at competitive prices, providing white glove customer service, and processing orders quickly with unparalleled, highly efficient operations and logistics for our wholesale customers.

Customer Name: SBK International

Industry: Wholesale Distribution, Retail

Organization Size: Medium (50-150)

Website: sbkint.com

Older ERP Version: Lightspeed and Sage

Current ERP: LS Central on Business Central Cloud

Country: United States

Customer Challenges

SBK International was facing major inefficiencies in its retail store, distribution, and franchise operations due to its reliance on multiple systems. Additionally, the lack of visibility into our operations was preventing us from making informed decisions that would help drive us forward business.

As the demand for Vape, tobacco, and hookah products grew in our business, the existing Sage accounting system and light speed POS were no longer sufficient to manage the increasing workload. Operating thousands of SKU’s while creating discount offers, fulfilling orders, creating sales reports, and managing shipment issues became increasingly difficult. To stay ahead of the competition, it became clear that our business needed to upgrade to a system that could handle the increased demand.

The new system needed to be able to handle inventory management, point-of-sales, warehouse shipment, bin location, business intelligence reporting, ecommerce, and finance management. It would also need to have the capability to quickly process orders and manage supply chain efficiently. After careful consideration, we decided to upgrade to a system that could provide the robust features and capabilities to make our operations more efficient and successful.

Product and Services

• Dynamics 365 Business Central

• LS Central POS

• LS Pay

• Power BI

• Microsoft 365

• Azure Active Directory

• Tasklet Mobile WMS

• Lanham EDI

• Easy EFT

• Power Apps

Partner Solution

The customer SBK reached out to Navisiontech to gain further insight into an ERP system. As a Microsoft partner we demonstrated Dynamics 365 Business Central and LS Central POS system.

They were impressed by what they saw and realized how unified commerce solutions connect to all business areas such as, Point-of-sales, Mobile POS, Loyalty, Supply chain, Inventory, Warehouse, Finance management and ecommerce out-of-the box functionality. And Navisiontech Easy EFT payment processing and LS Pay were easily tied to both LS POS and Dynamics 365 Business Central Sales and Invoicing process.

The customer underwent extensive ERP analysis and concluded that Dynamics 365 Business Central and LS Central POS were the most appropriate solutions for their business requirements. Not only did they select Microsoft ERP for their operations, but they were also drawn to Navisiontech as their implementation partner due to our extensive industry expertise in the Tobacco and Vaping sector. Furthermore, Navisiontech provided a comprehensive Microsoft ecosystem and Microsoft cloud capabilities to implement Dynamics 365 Business Central and LS Central.


Customer Benefits

SBK International is now leveraging a single ERP platform to facilitate their digital transformation in retail and wholesale operations, eliminating the need for their Sage and Lightspeed systems, thereby saving a considerable amount of time.

Further, reports generated by Business Central, LS Central POS and Power BI quickly show stakeholders areas that require their focus. With unified commerce, the company is now managing 40+ stores, 3 franchise locations and a warehouse management process. Additionally, the adoption of Azure Active Directory and multifactor authentication (MFA) have significantly improved the security and integration of the system.

• 40+ stores

• 3 franchise locations

• Warehouse management process

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